We only use high quality and reliable delivery partners who are experienced in delivering high value, delicate items.
All standard delivery quotes are for curb side delivery, white glove service available on request.
All quoted delivery charges are estimates only. Delivery charges are as accurate as possible but in some cases there will be additional costs and fees involved, if this is the case we will contact you immediately to clarify the situation.
Please note for orders outside of the UK additional costs may be incurred including import duties and taxes.
Please note, you are responsible for ensuring that items you order can be delivered to your property and room of choice, with safe and reasonable access.
Made to order item can only be returned if deemed to be faulty. Please contact firstname.lastname@example.org for more information.
For in stock items please email email@example.com within 28 days of delivery with your name and order number. Please return the item in perfect condition with the original packaging for a full refund. This does not affect cancellations or your statutory rights. You will be responsible for the cost of returning the goods to us and will remain responsible for any and all returned goods until they reach our warehouse. We strongly advise that a proof of postage certificate should be obtained when returning any part of your order.